Sends email notifications to store administrators when a registered cart is abandoned.
A PrestaShop module that sends email notifications to store administrators when a registered customer abandons their shopping cart. Keep track of potential sales and follow up with customers who didn't complete their purchase.
This module is provided "as is", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement.
Important:
Use at your own risk. For production environments, consider using professional installation services.
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1. Download the latest version from Releases 2. Go to your PrestaShop back office 3. Navigate to Modules > Module Manager > Upload a module 4. Select the downloaded ZIP file 5. Click Configure after installation 6. Set up email recipients and cron job
1. Extract the ZIP contents 2. Upload the <code>abandonedcartadminnotifier</code> folder to <code>/modules/</code> via FTP 3. In the back office, go to Modules > Module Manager 4. Search for "Abandoned Cart Admin Email Notifier" 5. Click Install
After installation, you must: 1. Configure at least one email recipient 2. Set up the cron job on your server (see Cron Configuration)
Access configuration via Modules > Module Manager > Configure
| Setting | Description | |---------|-------------| | Enable Module | Turn notifications on/off | | Email Recipients | Comma-separated list of email addresses |
Enter one or more email addresses separated by commas:
admin@yourstore.com, manager@yourstore.com, sales@yourstore.com
The configuration page displays the last 50 notifications with:
Use Clear Log to hide old entries (tracking data is preserved to prevent duplicate notifications).
The module requires a cron job to scan for abandoned carts periodically.
The secure cron URL is displayed on the configuration page:
https://yourstore.com/module/abandonedcartadminnotifier/cron?secure_token=YOUR_TOKEN
A unique secure token is generated during installation. This token protects the cron URL from unauthorized access.
You can find the secure token: 1. On the module configuration page 2. In the database: <code>SELECT value FROM ps_configuration WHERE name = 'ACN_SECURE_TOKEN'</code>
# Edit crontab
crontab -e
Add this line (runs daily at 2:00 AM)
0 2 * wget -q -O /dev/null "https://yourstore.com/module/abandonedcartadminnotifier/cron?secure_token=YOUR_TOKEN"
Alternative using curl
0 2 * curl -s "https://yourstore.com/module/abandonedcartadminnotifier/cron?secure_token=YOUR_TOKEN" > /dev/null
1. Go to Cron Jobs in cPanel 2. Set frequency to "Once Per Day" 3. Enter command:
wget -q -O /dev/null "https://yourstore.com/module/abandonedcartadminnotifier/cron?secure_token=YOUR_TOKEN"
4. Click Add New Cron Job
1. Go to Scheduled Tasks 2. Click Add Task 3. Set schedule to run daily 4. Enter the wget or curl command
The cron returns a JSON response:
{
"success": true, "execution_time": "1.23s", "statistics": { "carts_processed": 5, "emails_sent": 5, "errors": 0 }, "error_messages": [] }
Notification emails include:
A new abandoned cart has been detected.
CUSTOMER DETAILS:
Customer ID: 123
Name: John Doe
Email: john@example.com
CART DETAILS:
Cart ID: 456
Abandoned Date: 2024-01-15 14:30:00
Total Value: €99.99
PRODUCTS IN CART:
Product Name 1 (Quantity: 2)
Product Name 2 (Quantity: 1)
--- This is an automatic notification generated by the system.
1. Verify Enable Module is ON 2. Check email recipients are configured 3. Test PrestaShop email settings (Advanced Parameters > Email) 4. Check PrestaShop logs (Advanced Parameters > Logs) 5. Manually access cron URL and check JSON response
1. Verify secure token matches configuration 2. Test cron URL in browser 3. Check server cron logs (<code>/var/log/cron</code>) 4. Run wget/curl command manually
1. Check notification log for same cart ID 2. Verify database table is intact 3. Ensure only one cron job is configured
A cart must meet ALL these criteria:
Table: <code>ps_abandoned_cart_notifications</code>
| Column | Type | Description | |--------|------|-------------| | id_notification | INT | Primary key (auto-increment) | | id_cart | INT | Cart ID (indexed) | | id_customer | INT | Customer ID (indexed) | | date_sent | DATETIME | When notification was sent | | email_status | ENUM | 'success' or 'failed' | | error_message | TEXT | Error details if failed | | log_visible | TINYINT | Show in admin log (0/1) | | date_add | DATETIME | Record creation date |
| Key | Description | |-----|-------------| | ACN_EMAIL_RECIPIENTS | Comma-separated recipient emails | | ACN_MODULE_ENABLED | Module enabled status (0/1) | | ACN_SECURE_TOKEN | Cron security token |
A cart is considered "abandoned" when: 1. <code>id_customer > 0</code> (registered customer, not guest) 2. No corresponding order exists in <code>ps_orders</code> 3. <code>date_upd</code> is at least 24 hours old 4. No notification has been sent for this cart
Uninstalling this module will permanently delete:
1. Go to Modules > Module Manager 2. Search for "Abandoned Cart Admin Email Notifier" 3. Click the dropdown arrow and select Uninstall 4. Confirm the uninstallation
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This module is completely free and will always be.
If you're using it in your business and it's saving you development time, please consider supporting its development:
Even a small contribution helps me:
Thank you for your support!
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Business using this module? I also offer professional services.
Need help with your PrestaShop store? I offer:
Contact: info@ettorestani.it | Website: https://www.ettorestani.it
This module is released under the Academic Free License (AFL 3.0).
Ettore Stani
If this module has been helpful:
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Made with love by Ettore Stani
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