This module integrates JivoChat live chat into a PrestaShop store, enabling real-time communication with visitors from the storefront. Store owners can connect an existing JivoChat widget ID or register a new one directly from the module settings, with required fields auto-completed during registration. The chat window design can be customised from within the module configuration.
- Full live chat feature set: multilingual support, CRM integration, detailed visitor information, automatic triggers, typing insight, real-time visitor monitoring, service quality ratings, email chat transcripts, file transfer, offline lead generation, quick phrases helper, translation, blacklist management, callback, departments, pointer, and Geo-IP regions
- Third-party integrations: receive messages from social networks, export statistics to CRM platforms, and connect payment acceptance within the chat interface
- Powerful API and Mobile SDK available for extended customisation and development
This module is well suited to PrestaShop merchants who want to engage website visitors in real time, convert browsers into buyers, and connect their storefront chat to existing CRM, marketing, or social media tools. Its broad feature set makes it appropriate for businesses of varying size and technical complexity.
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