Facebook Live Chat Pro embeds a Facebook Messenger chat widget directly on your PrestaShop storefront, allowing visitors to start conversations with you using their existing Facebook accounts. Because the chat runs on Facebook's own infrastructure, there are no server-side bandwidth concerns and chat history is automatically preserved in both the merchant's and customer's Facebook accounts.
- Customers can chat directly through the store using their Facebook account, and can also Like your Facebook Page without leaving your site
- Merchants can respond to conversations from any device — desktop, tablet, or mobile — via their Facebook account, supporting multiple simultaneous chats
- The chat widget appearance is configurable from the admin dashboard: text, header color, and text color can all be customised
- The welcome screen shown to first-time visitors is customisable, and the widget can be set to appear or stay hidden on load for both desktop and mobile visitors
- The widget position on the page (bottom-right or bottom-left) is selectable, and the module supports multiple languages and responsive layouts
This module is suited to store owners who already manage customer communication through Facebook Messenger and want to surface that channel natively on their storefront without paying for a third-party chat subscription. Installation requires no ongoing fees or commissions.
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