Livechat Olark

This module enables PrestaShop store owners to quickly embed the Olark live chat service into their storefront without manual code editing. By adding a real-time chat widget to your store, you can communicate directly with visitors, answer pre-purchase questions, and build customer confidence that leads to more completed orders.

• Simple script integration — embeds the Olark live chat widget into your store automatically
• Works with any IM client that supports Jabber/XMPP or GTalk (including iChat, Adium, Pidgin, Meebo, and Gmail), as well as mobile clients on iPhone and Android
• Customizable chat box with selectable themes, colors, and language strings to match your store's branding
• Team support with operator groups, chat transfer between agents, round-robin or first-response distribution, and transcript saving
• CRM and helpdesk integration — full-text transcripts can be automatically forwarded to Highrise, Salesforce, or Zendesk

This module is suited for store owners who already use or plan to use the Olark live chat service and want a straightforward way to add it to their PrestaShop store. A separate Olark account (including a Pro subscription for advanced features) is required.