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Login As Customer: admin access user account

Lets PrestaShop admins log in to any customer account with one click — no credentials needed — to assist with orders, reviews, and account issues.

Developed by ETS-Soft

Get This Module Free on PrestaHero
PS 1.6 – 9.x License: Proprietary Status: Active Health: Excellent

Info updated 1 month ago

Sources
PrestaHero Visit →
Reviews: 6
Type
Module

Info checked: Mar 2, 2026

Login As Customer is a PrestaShop module that allows store administrators to log in directly to any customer's account without needing the customer's credentials. By viewing the store from the customer's perspective, admins can identify issues, assist with purchases, and provide more effective support without asking customers to share passwords or describe their screens step by step.

  • One-click login to any customer account from the admin back office — no password required
  • Admins gain full access to the customer account: personal information, order history, comments, reviews, and the ability to place orders on behalf of the customer
  • Supports multi-store mode for consistent functionality across multiple stores
  • Supports multiple languages

This module is best suited for store administrators and customer support teams who regularly assist shoppers with account-related issues, order problems, or checkout difficulties. It eliminates the back-and-forth of remote troubleshooting by letting admins experience the store exactly as the customer does.

  • Reference
    etsloginascustomer

  • License
    Proprietary
  • PS Compatibility
    1.6.x
    1.7.x
    8.x
    9.x
  • Status
    Active

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