Login As Customer is a PrestaShop module that allows store administrators to log in directly to any customer's account without needing the customer's credentials. By viewing the store from the customer's perspective, admins can identify issues, assist with purchases, and provide more effective support without asking customers to share passwords or describe their screens step by step.
- One-click login to any customer account from the admin back office — no password required
- Admins gain full access to the customer account: personal information, order history, comments, reviews, and the ability to place orders on behalf of the customer
- Supports multi-store mode for consistent functionality across multiple stores
- Supports multiple languages
This module is best suited for store administrators and customer support teams who regularly assist shoppers with account-related issues, order problems, or checkout difficulties. It eliminates the back-and-forth of remote troubleshooting by letting admins experience the store exactly as the customer does.
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