Customer Reassurance

Customer Reassurance adds a configurable block to your PrestaShop store that communicates trust signals to visitors — such as secure payment, free shipping, or returns policy. Uncertainty at key moments in the shopping journey is a leading cause of cart abandonment, and this module addresses that by giving store owners a simple way to highlight the reasons customers can shop with confidence.

• Displays a reassurance block with customizable messages to build visitor trust
• Supports common trust signals such as secure payment, free shipping, and returns
• Compatible with the multistore feature — the block can be shown or hidden per store, though configuration is shared across all stores

Developed and maintained by PrestaShop and released under the AFL-3.0 open source license, this module is a practical addition for any store that wants to reduce hesitation and reassure shoppers before they complete a purchase. It is especially relevant for new or smaller stores that are still building brand recognition and need to establish credibility quickly.