Ever PS Customer Connect is a free PrestaShop administration module that allows store administrators to log in directly to any customer account from the back office. This is useful for troubleshooting customer-reported issues, verifying the front-end shopping experience, or assisting customers with account-related problems without needing their credentials.
- Connect from order view: A button on the order detail page in the administration panel lets you jump directly into the associated customer's account.
- Connect from customer profile: A dedicated button on the customer's administration page also triggers the login action.
- Secure redirect: The connection opens in a new browser tab and redirects to the customer's My Account page, keeping the admin session separate.
This module is intended for PrestaShop store administrators and support teams who regularly need to view or verify the front-end experience from a specific customer's perspective. It is a straightforward, single-purpose tool developed by Team Ever as part of their catalogue of free community modules.
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