Custplace.com

Custplace Reviews & Ratings integrates the Custplace platform into your PrestaShop store, enabling you to collect, manage, and display customer product and merchant reviews along with satisfaction survey results. Custplace.com is a web platform for managing product and merchant reviews and satisfaction surveys. This module connects your PrestaShop installation to your Custplace account, enabling automated post-order review invitations and front-end display through configurable widgets.

Key features of this module include:

• Automated review invitations: Automatically send review invitation emails to customers after their order, with a configurable delay of up to 30 days and the ability to trigger invitations based on selected order statuses.
• Category exclusions: Exclude specific product categories from triggering review invitations, so orders containing products from those categories do not prompt customer feedback.
• Trust badge widget: Display a trust badge on your homepage showing your company's overall rating from Custplace.
• Product review widget: Show product-level ratings and reviews on product pages, with customisable primary and secondary colours and optional display of detailed satisfaction survey scores and global product rating.
• Test mode: A dedicated test environment using separate API and widget endpoints allows you to validate your integration before going live.

The module also provides an actionCustplaceInvitationData hook for developers who need to modify invitation data before it is submitted to the Custplace API. An active Custplace account with a valid API key and widget key is required. This module is best suited for PrestaShop merchants who are already using or planning to adopt the Custplace platform for customer review and satisfaction management.