1044135-module-gratuit-remplacer-les-lettres-par-des-chiffr-beb7

Numeric Order References is a free PrestaShop module that replaces the letters in order reference numbers with digits. It overrides PrestaShop's default order reference generation function so that all new order references consist of numbers only, making them significantly easier to communicate verbally — for example, when a customer reads out their order reference over the phone.

• Overrides the default PrestaShop order reference generation to produce numeric-only references
• Eliminates the common problem of letters being misheard or confused during phone support calls
• Works by hooking into the core reference generation function

This module is well suited to store owners who handle a significant volume of customer phone support. Numeric references are easier to dictate, confirm, and look up quickly, reducing errors and time spent on each call. It is a lightweight solution that solves a very specific but practical operational pain point.