Facebook Live Chat is a free PrestaShop module by tdsoft that embeds a Facebook Messenger chat widget on your storefront, allowing visitors to contact you directly through Facebook Message without leaving your website. Conversations are handled through the merchant's existing Facebook account, making it a convenient channel for customer support without any additional messaging infrastructure.
- Embedded Messenger widget: Adds a Facebook Live Chat box to your store so customers can initiate conversations using their Facebook account, appearing as Facebook friends in the chat.
- Facebook Page Like button: Optionally allows customers to like your Facebook Page directly from the chat widget on your website.
- Customizable appearance: Header text, header color, and text color can be configured from the admin dashboard to match your store's branding.
- Show/hide control: The chat window can be configured to appear or remain hidden by default when a customer loads the site, on both desktop and mobile.
- Responsive and multilingual: The widget is responsive for tablets and mobile devices and is compatible with multiple languages. Unlimited chat history is stored on Facebook's platform.
This module is suited for PrestaShop merchants who already use Facebook for customer communication and want to surface that channel directly on their storefront. Because chat history and bandwidth are handled by Facebook's servers, there is no additional hosting overhead for the store owner.
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