Live Chat is a self-hosted live chat module for PrestaShop that enables real-time communication between store operators and visitors directly from your own server — no third-party service or monthly subscription required. It is designed to help increase conversion rates by giving customers instant access to support through a click-to-chat interface.
- Self-hosted architecture: All chat data is stored on your own server. No external chat service is used, keeping customer data private and eliminating recurring fees.
- Unlimited simultaneous chats: Operators can handle over 100 concurrent chat sessions while consuming minimal server resources.
- Customisable chatbox design: Set your shop logo, customer avatar, mood text, and custom text fields to match your store's visual identity.
- Performance controls: Adjust front-end and back-end refresh speeds independently, with an auto-optimise option that dynamically allocates resources to active sessions and winds down inactive ones.
- Multi-store and multilingual support: Compatible with multi-shop setups and supports multiple languages including RTL languages.
This module is suited to PrestaShop store owners who want an on-premise live chat solution without paying for a hosted service. It is particularly relevant for smaller operations that handle customer support directly and want full control over chat data. A premium version with additional design tools, security features (anti-spam, captcha, IP blacklist), chat history search, and archived conversations is also available from the developer.
Comments (0)
Your review appreciation cannot be sent
Report comment
Report sent
Your report cannot be sent