WhatsApp Chat Support adds a WhatsApp chat button to your PrestaShop store, giving customers a direct communication channel to ask questions, get support, and receive personalized assistance. The module is designed to help merchants engage visitors in real time and convert them into buyers through familiar messaging tools available across phones, tablets, and desktop platforms.
- Simple setup by entering a phone number with country code — no complex configuration required
- Fully responsive and compatible with all major browsers including Firefox, Chrome, Safari, and Edge
- Multi-language and multistore compatible
- Lightweight design that does not modify existing store files
- Works across mobile, tablet, and desktop devices
This module is suited for store owners who want to offer an accessible, low-friction support channel through WhatsApp. It is particularly useful for businesses with international customers, as it supports communication across countries and devices. Installation is handled through the standard PrestaShop back-office module manager.
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