Brevo

The Brevo module connects PrestaShop to the Brevo marketing platform, giving merchants a unified set of tools to manage customer communications and marketing campaigns across email, SMS, WhatsApp, and live chat. The integration is intended to help e-commerce brands deliver personalized content, automate marketing workflows, track customer interactions, and analyze campaign performance — all from a single consolidated dashboard.

• Multi-channel marketing campaigns: execute outreach via email, SMS, WhatsApp, and chat from one platform
• Marketing automation: configure automated workflows that trigger timely messages based on customer activity to optimize conversions
• Transactional email: send order confirmations and other transactional messages via Brevo's API
• Sales platform: monitor leads, pipelines, and deals alongside marketing activity; one-to-one chat capabilities for real-time customer support
• In-depth analytics and reporting to refine marketing strategies; full GDPR compliance for customer data handling

The Brevo module suits PrestaShop merchants who want to consolidate email marketing, SMS outreach, customer chat, and campaign analytics into a single platform rather than managing multiple separate tools. A free Brevo account and API v3 key are required to set up the integration. The module supports product sync including original pricing and phone number capture at order placement.